A heat pump is an electrically driven device that extracts heat from a low temperature place (a source) and delivers it to a higher temperature place (a sink).

So how does a heat pump heat or cool your home? As energy is extracted from a source, the temperature of the source is reduced. If the home is used as the source, thermal energy will be removed, cooling this space. This is how a heat pump operates in cooling mode, and is the same principle used by air conditioners and refrigerators. Similarly, as energy is added to a sink, its temperature increases. If the home is used as a sink, thermal energy will be added, heating the space. A heat pump is fully reversible, meaning that it can both heat and cool your home, providing year-round comfort.